WFM-
Authored by rahayu stianingsih
Geography
1st Grade
Used 6+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
WFM terbagi menjadi apa saja
RTM
Scheduler
General Service
Data
RTM
Scheduler
Kendala Laptop
Data
Monitoring
Scheduler
Kendala Laptop
RTM
RTM
Scheduler
Floor
Data
2.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
Hold Email berapa menit ?
15 Menit
30 Menit
60 Menit
90 Menit
3.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
Hold Sosmed berapa menit ?
Twitter 3 Menit
FB 5 Menit
Twitter 5 Menit
FB 5 Menit
Twitter 5 Menit
FB 10 Menit
Twitter 10 Menit
FB 5 Menit
4.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
Siapa Team Leader WFM ?
Indra
Sapta
Laras
Yogi
5.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
Apa tugas RTM ?
- Monitoring Floor
- Atur Jadwal Break
- Jawab Only Case
- Atur Jadwal Break
- Buat Jadwal Bulanan
- Buat Jadwal Break
- Monitoring Floor
- Atur tempat duduk
6.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
Target SLA berapa % ?
95%
100%
90%
96%
7.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
Siapakah WFM yang membuat data utility ?
Pak Andi
Kak Laras
Kak Jaka
Kak Dini
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