Prepayment

Bookings with this provider is automatically prepaid

• Hotelbeds

• Expedia Rapid

• Amadeus GDS

• Bcom

We can search the hotel email address in Traveldesk

• TRUE

• FALSE

This is the macro we use to update the title and tags on the Zendesk ticket

• BPO Prepayment Ticket

• BPO Prepayment Follow up

• BPO Ticket Taken

• BPO Follow up email

In calling the hotel for a prepayment, we always consider their _______ hours

• Closing

• Operating

• Happy

• Calling

For a post booking request with the hotel, we also consider the

• Company approval settings

• Individual approval policy

• Pre authorized amount

• Approver's opinion

If the hotel accepts only Bank Transfer, what is the payment method to be added in Traveldesk?

• Citi

• Enett

• Manual

• Credit Line

If there is a price discrepancy with the amount that the hotel charge our VCC, we always send thema an email

• TRUE

• FALSE

Once we confirm the CC ETA, we update the title to the following format

• 10/8 CC ETA Prepayment for Trip ID # 123456

• 10/08 Prepayment for Trip ID # 123456

• 10/8 Prepayment for Trip ID # 123456 for traveller Juan Carlos

• 10/8 Prepayment for Trip ID # 123456

We always send a copy of the VCC to Premiere Inn hotels

• TRUE

• FALSE

Our goal for prepayment is to

• Charge client's credit card

• charge TKs credit card