
Prepayment
Authored by Anna Trozado
Professional Development
Professional Development
Used 2+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Bookings with this provider is automatically prepaid
Hotelbeds
Expedia Rapid
Amadeus GDS
Bcom
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
We can search the hotel email address in Traveldesk
TRUE
FALSE
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
This is the macro we use to update the title and tags on the Zendesk ticket
BPO Prepayment Ticket
BPO Prepayment Follow up
BPO Ticket Taken
BPO Follow up email
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
In calling the hotel for a prepayment, we always consider their _______ hours
Closing
Operating
Happy
Calling
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
For a post booking request with the hotel, we also consider the
Company approval settings
Individual approval policy
Pre authorized amount
Approver's opinion
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
If the hotel accepts only Bank Transfer, what is the payment method to be added in Traveldesk?
Citi
Enett
Manual
Credit Line
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
If there is a price discrepancy with the amount that the hotel charge our VCC, we always send thema an email
TRUE
FALSE
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