Front Office Knowedge
Authored by Ade Sugiarni
Business
University - Professional Development
Used 56+ times
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17 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Tahap awal dari Guest Cycle Stage adalah...
Pre-arrival
arrival
occupancy
Departure
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Enquiry dapat datang dari berbagai sumber berikut, kecuali
Telepon
Online Travel Agent
Telepati
3.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Jika tamu check in pada tanggal 4 Agustus, dan check out 10 Agustus maka lama total tamu menginap adalah...
5 Nights 6 Days
6 Nights 7 Days
7 Days 8 Nights
7 Nights 6 Days
4.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Jika tamu menginap tanggal 12 Agustus dan check out tanggal 20 Agustus, maka total lama tamu menginap adalah...
8 Nights 9 Days
9 Nights 10 Days
10 Nights 11 Days
11 Nights 12 Days
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Jika tamu check in tanggal 30 Juni dan Check out tanggal 5 Juli maka total lama menginap tamu adalah...
7 Nights 8 Days
6 Nights 7 Days
5 Nights 6 Days
4 Nights 5 Days
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Jika tamu check in tanggal 29 Juni dan check out pada tanggal 7 Juli maka total lama menginap tamu adalah...
5 Nights 6 Days
6 Nights 7 Days
7 Nights 8 Days
8 Nights 9 days
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Berikut ini adalah informasi penting mengenai tamu yang ingin menginap yang harus didata, kecuali...
Tanggal check in dan check out
Jenis Kamar
Jumlah Kamar
Nama Ibu Kandung
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