How long do we let a driver sit at a shipper or receiver before calling to get a loaded or empty time?

• 1 hour

• 30 minutes

• 2 hours

• 1.5 hours

When should we be calling for an ETA to shipper?

• 1 hour before appt

• 2 hours before appt

• 30 minutes before appt

• 3 hours before appt

If you have a driver saying they are no longer able to pickup a load shipping today what is the process?

We should mark drivers in/out based off macropoint

• True

• False

What is the minimum amount in each category on the scorecard?

• 40

• 45

• 50

• 65

What does it mean when the appointment time in McLeod shows orange?

What does it mean when the appointment time in McLeod shows red?

What does it mean when the appointment time in McLeod shows yellow?

We should call dispatch then driver before emailing a carrier

• True

• False

Answer explanation

We should call DRIVER then dispatch before emailing carrier.

If a driver is running late or has any issues we should place on hold for who?

• ABR

• AAM

• AAM/ABR