HOSPM 2100 QUIZ 1

This department is responsible for preparing menus, foods, and managing inventory of food and beverage items

• FRONT OFFICE

• HOUSEKEEPING

• FOOD AND BEVERAGE

• SALES AND MARKETING

This department is responsible for guest check-in and check-out, mail and information services, and concierge services such as tour booking, reserving theatre and restaurants, providing airport taxi service, etc.

• FRONT OFFICE

• HOUSEKEEPING

• FOOD AND BEVERAGE

• SALES AND MARKETING

This department is responsible in all sales, services, advertising, promotions, and public relations are taken care of by this team

• FRONT OFFICE

• HOUSEKEEPING

• FOOD AND BEVERAGE

• SALES AND MARKETING

This department is responsible in keeping the areas of the hotel clean, tidy, hygienic, and pleasant. It also performs the duties pertaining to decoration of hotel premises.

• FRONT OFFICE

• HOUSEKEEPING

• FOOD AND BEVERAGE

• SALES AND MARKETING

This department is responsible to conducts all financial activities like producing bills and receiving payments, computing employees’ compensations, and delivering payments.

• SALES AND MARKETING

• ACCOUNTS

• HUMAN RESOURCE

• SECURITY

This department is responsible for interviewing and recruiting qualified staff to be placed at appropriate positions

• SALES AND MARKETING

• ACCOUNTS

• HUMAN RESOURCE

• SECUTIRY

It refers to keep the property safe and secured from external hazards.

• SALES AND MARKETING

• ACCOUNTS

• HUMAN RESOURCE

• SECUTIRY

 

It refers to those who are responsible for implementing any new changes required such as upgrading the software and hardware.

• Engineering and Technology

• Maintenance

• Uniformed Service

• Secutiry

It refers to those who are responsible for the maintenance of the property. It takes care of repairing furniture and fixtures and painting the required area.

• ENGINEERING AND TECHNOLOGY

• MAINTENANCE

• UNIFORMED SERVICE

• SECURITY

It refers to those who are responsible in parking and door attendants, drivers, porters, and bell attendants.

• ENGINEERING AND TECHNOLOGY

• MAINTENANCE

• UNIFORMED SERVICE

• SECURITY