QUIZ2 ORGANIZATION AND MANAGEMENT

The manager who takes the role of resolving conflicts among employees and handles difficult problems and non-routine situations.

• DISTURBANCE HANDLER

• ENTREPRENEUR

• NEGOTIATOR

• RESOURCE ALLOCATOR

This manager is also known as a tactical manager and supervises the work of the frontline managers.

• TOP LEVEL MANAGERS

• MIDDLE LEVEL MANAGER

• FRONTLINE/LOWER LEVEL MANAGER

It is the role of a manager that has something to do with building a good relationship with others.

• INTERPERSONAL ROLE

• INFORMATIONAL ROLE

• DECISION ROLEAL

The skills that are common to all managers and allows them to deal with different people.

• HUMAN SKILLS

• CONCEPTUAL SKILLS

• TECHNICAL SKILLS

It is a socially expected behavior pattern usually determined by an individual’s status in society.

• ROLES

• SKILLS

• FUNCTIONS

The manager who carries  the role of communicating information to outside parties.

• MONITOR

• DISSEMINATOR

• SPOKESPERSON

The manager who handles the organization’s inter-relationship with the external                       environment.

• TOP LEVEL MANAGERS

• MIDDLE LEVEL MANAGERS

• LOWER LEVEL MANAGERS

This role requires the processing and using of information in order to make decisions.

• INTERPERSONAL ROLE

• INFORMATIONAL ROLE

• DECISIONAL ROLE

This role allows the manager to stand a symbol of legal authority among his employees.

• FIGUREHEAD

• LEADER

• LIASON

The manager who is responsible for the quality and quantity of output of the workers.

• TOP LEVEL MANAGERS

• MIDDLE LEVEL MANAGERS

• FRONTLINE/ LOWER LEVEL MANAGERS