M103_1-A

_____ can be defined as a set of activities directed at an organization’s resources, with the aim of achieving organizational goals in an efficient and effective manner.

• Economics

• A theory

• Management

• Self-dealing

Which of the following helps make the management process efficient?

• Increasing overhead production costs 

• Using resources in a cost-effective manner

• Making management decisions independently of the organization's external environment

• Using the majority of resources for sales promotion activities

A management process is considered to be effective when:

• overhead production costs are increased.

• the right decisions are made and implemented.

• decisions are made independently of the organization's external environment.

• the same amount of resources are allocated to all the functions of the organization.

One of the titles found in the group of middle managers is

• director.

• vice president.

• supervisor.

• office manager.

• plant manager.

Which of the following statements about top managers is true?

• They are the largest group of managers in most organizations.

• They officially represent their organization to the external environment.

• They primarily oversee the day-to-day operations of an organization

• They supervise and coordinate the activities of first-line managers

Which of the following is the role of top managers in an organization?

• Overseeing day-to-day operations

• Performing routine administrative tasks

• Implementing plans of first-line managers

• Creating organizational goals and overall strategy

_____ make decisions about activities such as investing in research and development (R&D) and entering or abandoning various markets.

• Division heads

• First-line managers

• Middle managers

• Top managers

A common middle-management title is

• chief executive officer (CEO).

• division head.

• supervisor.

• office manager.

_____ are probably the largest group of managers in most organizations, and are primarily responsible for implementing the policies and plans of an organization.

• Middle managers

• Top managers

• The members of the board of directors

• First-line managers

First-line managers

• are primarily responsible for implementing the policies and plans developed by top managers.

• make decisions about activities such as acquiring other companies and entering or abandoning various markets.

• officially represent their organization to the external environment.

• handle administrative duties.