Hospitality Past, Present, Future

This sector includes everything from local small B&Bs, to hotels and hostels, and house share like Airborne and Couch-surf. In its essence, this sector is about providing you with a room and a bed to sleep in.

• Accommodation/

  Lodging

• Travel

• Booking

• Food & Beverages

This sector includes restaurants, bars, cafes and any other food markets where people gather to socialize, eat, and drink. As consumer’s demands change, more pop up restaurants and innovative concepts pop-up to keep us entertained.

• Foods and Bar

• Food and Beverages

• Food and Leisure

• Kitchen and Bar

This sector is closely related to entertainment but is not the same. It includes any activity that people do for rest, relaxation, and enjoyment. It includes a spa, wellness, fitness, amusement parks, museums, and other things you would like to do to keep yourself healthy and happy.

• Activities

• Leisure

• Recreation

• Gatherings

"The customer is always right."

• True

• False

Meeting the needs of guests with kindness and goodwill.

• hospitality

• host

• recreation

• franchise

A place to sleep for one or more nights.

• chain

• brand

• lodging

• travel package

Businesses that physically move travelers from one place to another.

• travel package

• travel industry

• lodging

• tourism

A name, logo, tagline, or any combination of these that distinguishes a product from its competitors.

• brand

• host

The right to do business using the brand and products of another business.

• host

• franchise

• brand

• ethics

The recreation industry consists of rental cars, buses, trains, airplanes, ships, and travel agents.

• True

• False