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Authored by Housing Direct
Professional Development
3rd Grade
Used 2+ times

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6 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Where would you direct a caller that is following up on a priority transfer?
Allocations
Applications
Housing Service Officer
Property Service Officer
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Which local office is responsible for housing in Balcatta?
Wellington Street
Midland
Mirrabooka
Canningtion
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
We are able to give caller's the desk phone number for allocations.
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Lynne Cheeseman is the HSO for which suburb?
Armadale
Joondalup
Mirrabooka
Mandurah
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Tenants are to be transferred to HSO/PSO desk phones only.
True
False
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
We can confirm and provide staff email addresses to callers.
True
False
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