Do you CPM?

What is CPM?

• Conservatorio de Palma de Mallorca

• CPM Group of Companies, inspiring and influencing human behaviour.

  We create and deliver insight-led sales, marketing and customer experience strategies,

  wherever and whenever our clients' customers and shoppers can be influenced. We bring ideas to life with commitment, energy and positivity.

• Cost per thousand (CPM), also called cost per mille, is a marketing term used to denote the price of 1,000 advertisement impressions on one web page.

• Catholic Prime Minister.

  The right and left hand of the Pope

What are the different brands we are working with within our contact center ?

• Dyson, Netflix, Disneyland Paris

• Dyson, Harley Davidson, New Balance, Withings, Colgate

• Dyson, Mcdonald, Burger King, KFC

What are the sites where CPM is present 

• Bratislava, Vienna, Sydney 

• Barcelona, Bratislava, Lyon

• Cologne, Paris, Barcelona; Bratislava

• Barcelona, Bratislava, Thame

When did the Dyson campaign start?

• 2010

• 2015

• 2003

• 2018

What is the current number of employees within the Dyson campaign? 

• 557

• 989

• 1000

• 5003

How many contacts do we handle on a yearly basis within the Dyson campaign?

• 8 000 000 

• 200 000

• 6 000 000

• 1 500 000

How many languages the Dyson campaign support?

• 8

• 10

• 14

• 16

What is our engagement score NPS?

• 60

• 75

• 100

• 200