Intro to Hospitality & Tourism SLO

Which of the following functions is included in the rooms division of a hotel?

• Reservations

• Sales

• Administration

• Maintenance

In which of the following areas of a hotel are guests registered, assigned rooms and checked out?

• Concierge

• Room service

• Front Desk/Office

• Reservations

In the travel and tourism industry, customer's perception of value and worth are often associated with...

• Price

• Place

• Profit

• Promotion

Which of the following is NOT a service in the hospitality industry?

• Hotels

• Restaurants

• Flights

• Garment

The host/hostess have to keep track of...

• which tables are broken and need to be replaced

• when tables are occupied, ready and almost ready

• which tables are dirty adn need to be cleaned

• which tables have loud customers

Selling and delivering the dining experience to the customers is the job of the...

• Executive Chef

• Server

• Host/Hostess

• Steward

The _______ is responsible for setting up, clearing and resetting the tables

• expediter

• steward

• busser

• sous chef

Another name for the "main course" is an

• appetizer

• side dish

• meal

• entree

Caesar, macaroni, tossed, cobb, greek, fruit, chicken, seafood, pasta, potato, etc. are all types of ...

• appetizers

• salads

• side dish

• dessert

The 7 parts of a menu are....

• appetizers, soup, salad, crab legs, side dish, dessert, beverages

• appetizers, soup, salad, entree, side dish, desserts, beverages

• appetizers, soup, salad, entree, side cars, dessert, beverages

• appetizers, soup, salad, entree, side dish, pies, beverages