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• I love those shoes too.

• I use luxury cosmetics.

• They’re modern electric cars and trucks.

• The company produces a line of smartphones.

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• Do you know where they are?

• Do you know what company is the owner?

• Do you know who founded Tesla Inc.?

• Do you know what company?

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• May I help you?

• Thank you. We’ll email you your requests as soon as possible.

• No, not at all. Will you please tell me your name?

• How about you?

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• Can I speak to kittimasak, pleas?

• May I speak to Phurit, please?

•    I would like to speak to Wiraphap, please.

• I’d like to speak to Yanisa.

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• Excuse me, I couldn’t hear you. Could you repeat that?

• Sorry, I think you have the wrong number.

•  Thanks. Could you give me your name?

• Would you like to leave a message?

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• I could barely hear you. Could you speak louder, please?

• Sure. I’ll tell him as soon as he’s free.

• Okay. Let me check… I think you have the wrong number.

• Would you like me to connect you to Peter?

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• Sorry, I don’t know.

• Best of luck.

• Talk to you later.

• Hold on the line, please.

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• Can I leave a message?

• Can I take your message?

• Would you like to take my message?

• Would you like to order?

A: Are you available tomorrow?

B:                    (9)                           

• Tomorrow will be fine.

• Yes, I can see you at eleven o’clock.

• Two o’clock would be okay.

• There is no incorrect answer.

A: Can I make an appointment for Monday 9 o’clock?

     B:          (10)          I’ve already got an appointment with a customer.

• I won’t be available at that time.

• I’ll see you then.

• Yes, see you at that time.

• OK, 9 o’clock will be fine.