English exercise

Direction : complete the sentences below using appropriate question words for number 1-3

. . . . do you think of my new shoes?

• how

• what

• where

• when

• why

. . . . does Sinta feel upset today?

• how

• what

• where

• when

• why

. . . . was your holiday?

• how

• what

• where

• when

• why

Tina     : Ari, what do you think about this dress?

Ari        : I think it looks good on you.

Tina     : Thanks, Ari.

 

What does Tina mean by asking the question to Ari?

• apologizing to Ari

• asking for opinion

• giving her opinion to Ari

• denying for opinion

• accepting for thought

A        : . . . . we should uninstall social media?

B        :  they distract you from studying, doing chores, and being creative. I’ve been fine    without social media for the past 2 years. So, yes.

 

Fill in the blank with the most suitable choice!

• what do you think

• what do you know about

• what’s your opinion

• do you believe that

• why

A        : this is Ms. Fanny. Could you connect me to the head office?

B        : one moment, please. I’’ll . . . . . . . . .

• check if she/he is available

• check if she/he is in the office

• put you through

• connect him

• tell to him/her

Receptionist       : . . . . . . . .

Caller                     : I would like to speak to the Sales Manager, please?

• Hello, who’s calling?

• Hello, my name is Kartika

• Hello, can I help you?

• Hello, may I talk to Sales Manager, please?

• Hello, can you ask her to give me a call?

Which one of these sentences below is not expression of answering a call?

• good morning, Helen speaking. Can I help you?

• hello, what can I do for you?

• good afternoon, how may I help you?

• hello, how may I direct your call?

• hello, I’m from Great Shop. Can I speak to your manager, please?

I’m afraid she is out at the moment.

From the sentence above, it means that . . . .

• she is not available

• she is in a meeting at the this moment

• she is in the middle of presentation

• she is not in today

• she wants you to leave a message

To connecting a phone call, you can say . . . .

• I’m sorry she is not in today

• sure, I’ll connect you to him/her now

• could you hold the line, please?

• can you tell him/her that I called?

• what can I do for you?