Just Do It Right Test
Quiz
•
Business
•
9th - 12th Grade
•
Easy
Tera Baldwin
Used 4+ times
FREE Resource
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Positive and negative results can often be directly related to a company’s
taxes.
name.
actions.
location.
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Hope’s produce company accidentally sold several crates of spoiled vegetables. She immediately issued a statement to recall the product and apologize for the mistake. This is an example of which positive action companies should take?
Protect business’s reputation.
Align strategies and activities with goals.
Provide proper training for employees.
Use rational and emotional motivation to convince customers to buy.
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Morgan Health Supply Company wants to expand its product line this year. It uses its budget surplus to invest in new products rather than to remodel its offices. What positive action is the company demonstrating?
Provide excellent customer service.
Align strategies and activities with goals.
Demonstrate corporate responsibility.
Utilize touchpoints to reinforce company image.
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Jordan just began his new job as a financial analyst. Processes and procedures at his new company are a little bit different from the last place he worked, so his first week will be spent learning the ropes. What positive action is his company demonstrating?
Use rational and emotional motivation to convince customers to buy.
Protect business’s reputation.
Communicate honestly within and outside business.
Provide proper training for employees.
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Karin is a sales representative for industrial office equipment. She always attempts to establish trust with each of her clients before asking them to buy. What positive company action is Karin demonstrating?
Align strategies and activities with goals.
Protect business’s reputation.
Provide proper training for employees.
Use rational and emotional motivation to convince customers to buy.
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Technological advances can help companies provide more customer service with fewer employees, but why must the companies be careful?
Customers may feel they are losing their human touch.
Computers and telephones break down regularly.
Current employees may go on strike.
Technology cannot provide 24-7 service.
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Television advertisements, interactions with salespeople, and bills or invoices are all examples of
corporate responsibility.
touchpoints.
market share.
emotional motives.
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