College Foundations of Business Unit 2

Management is the process of coordinating people and other resources.

• True

• False

Most organizations use four types of resources: material, human, financial, and informational.

• True

• False

The four basic management functions are planning, organizing, leading and motivating, and controlling.

• True

• False

A company like Motorola might establish a goal of reducing its inventory by 50 percent over the next year. To ensure that it reaches this goal, the company could monitor its progress on a quarterly or monthly basis. If the managers at Motorola discover that there is a danger of not achieving this goal, they can take corrective action to adjust for the deficiency. This is a description of the managers' ____ function.

• controlling

• directing

• leading

• organizing

When JCPenney first decided to sell its merchandise online, the manager in charge of the process had to hire a technical staff to create the website, gather other resources necessary for the project, and ensure the site would be introduced in an effective and efficient manner. This is a description of the manager's ____ function.

• planning

• organizing

• goal-setting

• motivating

Mondell’s lack of effective writing skills and his challenges in speaking to groups of people is causing stress in his job. He’s becoming very aware that he needs to improve his ___ skills.

• managerial

• critical thinking

• conceptual

• communication

Which of the following is not a step in the decision-making process?

• Solving the identified problem

• Implementing and evaluating the solution

• Identifying the problem or opportunity

• Selecting an alternative

An organization is a group of two or more people working together to achieve common goals.

• True

• False

Each rectangle in an organization chart represents a relationship within the organization.

• True

• False

As a new manager for JCPenney, Chris is unwilling to delegate work. He realizes that, although he can delegate assignments to others, he cannot delegate his

• power to carry them out.

• authority.

• obligation to see that tasks are completed.

• responsibility to carry out assignments.