Unit 2: Human services revision

How long should a short term goal be?

• More than 1 year

• Less that 1 year

• 1 year exactly

• 18 months exactly

How can you achieve a long term goal?

• By writing down a time line

• By sequencing the goal.

• By breaking up the long term goal into short term goals

• By using daily tasks

Which quality shows effectiveness at work?

• Being focused

• Chatting

• Being distracted

• Reading

Having ................. will enable you to deal with people in a way that does not offend them.

• virtualization

• assets

• diplomacy

• honesty

Which approach is a negative way to deal with conflicts?

• Finding ways to avoid the conflict in the first place

• Analyzing what you could do differently

• Confronting the issue

• Resorting to submission

In which part of the I-statement do you find the consequences of the situation you are facing?

• 1st

• 2nd

• 3rd

• 4th

Which statement shows how an individual can be tactful in the workplace?

• The ability to deal with others

• The ability to be humble in every situation

• The ability to arrive at work on time

• The ability to comply with given instructions

When faced with a difficult situation, Mr Lane ensures that he has the final word, even if he forcefully his way.

When faced with a difficult situation, Mr Lane follows a .............. approach toward problem resolution.

• positive

• negative

Approximately what portion of global employers tends to use social media websites to hire new employees?

• 10%

• 40%

• 75%

• 80%

Mr Steven is giving an interview. His potential employer (interviewer) has answered Mr Steven's queries. The interview is about to end. What is the next step he should take?

• Leave without saying a word

• Ask the interviewer about the chances of getting employed.

• End by saying that he hopes to hear from them soon

• Ask the interviewer about other candidates competing for the same job position.