Consumer Rights & Responsibilities: know your rights

Which consumer responsibility:

Use the product safely, following all safety instructions and remaining alert for future warnings

• Safety

• Information

• Redress

  (problems corrected)

• Be heard

Which Right? Request money or other

benefits as fair compensation

for a company’s mistake.

• Safety

• To be heard

• Redress

  (problem solved)

• Education

Which responsibility?

Express concerns to those who can help.

• Education

• Safety

• To be Heard

• Information

Which Responsibility? Analyze and use information

about products wisely.

• Safety

• Information

• Choice

• Redress

  (problem solved)

T/F: Hazardous substances, such as household cleaners, must have a warning label if they’re toxic, flammable, or explosive.

• True

• False

T/F: Consumers have the right to a voice in the creation of laws and the development of goods and services.

• True

• False

Want to obtain goods and services at a fair price.

• Buyers

• Sellers

Those who buy or use goods or services for their own use, rather than for

resale.

• Consumers

• Retailers

• Distributors

• Manufacturers

Claims to power that can be used to protect one selves when purchasing

goods or services.

• Consumer Rights

• Consumer Responsibilities

Items that are produced and sold for use and purchase by people.

• Goods

• Services

• Materials