ACI Quizzz
Authored by Eslam Fouad
English
Professional Development
Used 1+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
للإستعلام عن عنوان العميل
يتم الدخول على شاشة
Customer
General
2.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
هل متاح تغير رقم الموبايل للعميل من خلال مركز الاتصال لبطاقات الائتمان
Yes
No
3.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
عند ظهور كود
Past Due
ع البطاقة الائتمانية فهذا يعني
تأخر العميل ف السداد لمده شهر
تأخر العميل ف السداد لمده شهرين
4.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
تظهر البطاقات الاضافية للعميل
من خلال شاشة
Structure
No
Yes
5.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
Replacement في حالة تقديم طلب بدل فاقد
لبطاقات المشتريات و وجد العنوان غير صحيح يتم تقديم طلب
Update Data
Replacement and Update
6.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
عند اتصال عميل لسحب الكارت الخاص به بداخل ماكينة بنك اهلي غير تابعه للفرع ما هو الاجراء المتبع
يتم ايقاف الكارت
يتم توجيه العميل للفرع لاستلام الكارت
7.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
Blocking عند تقديم طلب
يتم ايقاف الكارت وتحويله الي
Stop S + Add Exception File
Stop L + Add Exception File
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