15. Leadership (AL)

Define 'leadership'.

Define 'informal leader'.

Define 'emotional intelligence (EI)'.

List THREE personal qualities of a successful leader. (3K)

Directors, managers, supervisors, informal leaders and X are all important leadership positions in a business. What position is X?

According to Daniel Goleman, what are the FOUR main 'emotional intelligence' (EI) competencies? (4K)

Leaders are born with the ability to lead.

• Great man theory

• Behavioral theory

• Contingency theory

• Power & influence theory

Leaders can learn the skills to lead. Leadership skills are assessed by analyzing the leader's actions and recording if they were successful or not.

• Trait theory

• Behavioural theory

• Contingency theory

• Power & influence theory

The best leaders are those who can change their approach and choose the most suitable style for a situation.

• Great person theory

• Trait theory

• Contingency theory

• Transformational theory

Good leaders are those who have expert knowledge and charm.

• Great person theory

• Trait theory

• Contingency theory

• Power & influence theory