Business of Retail - Chapter 2 TEST Practice

When products arrive at a store, the process used to enter new products into the store's on-hand inventory is called:

• Inventory Tracking

• Inventory Replenishment

• Excess inventory

• Receiving

Automatic or manual ordering to meet product demands:

• Barcode

• Excess inventory

• PLU

• Inventory replenishment

A machine-readable series of parallel lines that identify items.

• Inventory replenishment

• Barcode

• PLU

• Excess inventory

Placing inventory on sales floor shelves, racks or other displays to be sold is:

• Back Stock

• Out-of-Stock

• Stocking

• Excess inventory

Sarah is stocking cookies. She throws out a package that is cut open. She then keeps stocking. Which is TRUE:

• The number of packs of cookies in the inventory system would be too low.

• The inventory system's numbers would still be accurate.

• The number of packs of cookies in the inventory system would be too high

• The inventory would need to be counted manually.

A grocery store has yogurt that is close to the expiration date. The stocker should:

• Place the yogurt at the front of the refrigerated section.

• Throw out the yogurt.

• Place the yogurt at the back of the refrigerated section.

• Tell the manager immediately.

Extra inventory kept on hand in case customers buy more than expected, before the next shipment arrives.

• Back stock

• Replenishment

• Safety stock

• Out-of-stock

You should alert a supervisor if:

• A customer needs help.

• There are a significant amount of out-of-stock in an area.

• A customer has questions.

• There are items that need to be stocked

  .

What should you do if there is not an item in stock at your store, but the item is at other locations in the area?

• Tell the customer to call another store.

• Tell the customer to go to a different retailer.

• The associate should call another store to see if they have the item.

• The associate should ignore the request.

When a retailer runs out of a particular item, this is known as:

• Back Stock

• Out-of-Stock

• Stocking

• Excess inventory