Computer System Servicing

_____________________ is the possibility of the hazard harming someone.

• Assessment

• Danger

• Material

• Risk

The following are types of hazards EXCEPT FOR:

• Electric Shock Hazards

• Physical Hazards

• Chemical Hazards

• Thermal Hazards

Hazards are anything that can hurt a person.

• True

• False

The following are standard protocols in checking the materials and goods you will be receiving in work EXCEPT FOR

• The device looks like it is working

• There is documentation

• The purchase order matches the specific device and quantity

• The packing slip is received

Hazard ____________ involves observing the workplace’s surroundings to recognize potential risks.

• Control

• Identification

• Recycling

• Observation

Occupational Health and Safety is concerned with health, safety, and welfare issues in the workplace. 

Although policies and procedures are not important in discussing OHS, it is important to remember what the supervisor tells you when you are in the workplace for it to be safer and better.

• True

• False

Computer equipment would need occasional repair and maintenance; thus, requiring the assistance of computer systems service providers.

• True

• False

As a computer technician, the ability to work in groups and the ability to translate technical information to non-technical users are not required when working in this field.

• True

• False

Answer explanation

Correct. Having the ability to translate technical information to your clients is an essential skill as a technician.

The correct answer is 'False'.

Having a Computer Systems Servicing NC II qualification is an entry point for a career in the computer field. 

• True

• False

Answer explanation

Correct. The NC II Qualification is essential in exploring more technical computer knowledge in the future.

The correct answer is 'True'.

__________ are sets of rules that outline specification of dimensions, design of operation, materials, and performance. They provide basis for good quality and protocol.

• Quality

• Guidelines

• Standards

• Assessments