
Saluran Komunikasi Perniagaan
Quiz
•
Business, Education, Life Skills
•
1st Grade - University
•
Hard
NUR AZLINA JALALUDDIN
Used 12+ times
FREE Resource
11 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Berikut adalah komunikasi secara verbal KECUALI
Bersemuka
Mesyuarat
Pembentangan
Menghantar Surat
2.
MULTIPLE SELECT QUESTION
45 sec • 5 pts
Yang manakah KEBAIKAN komunikasi verbal?
Tiada rekod bertulis
Kedekatan fizikal
Timbul pertikaian
Medium secara langsung
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Memo, Surat Rasmi, Laporan, Bahan Promosi
Kenalpasti saluran komunikasi yang dinyatakan di atas
komunikasi verbal
komunikasi bukan verbal
komunikasi bertulis
komunikasi secara elektronik
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Pelanggan membuat aduan kepada pekerja khidmat pelanggan melalui telefon. Tentukan komunikasi tersebut.
komunikasi bukan verbal
komunikasi verbal
komunikasi bertulis
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Berdasarkan rajah berikut, apakah komunikasi verbal yang digunakan?
Bertulis dan secara elektronik
Bertulis
Iklan jawatan kosong
6.
FILL IN THE BLANK QUESTION
1 min • 5 pts
Masalah salah pentafsiran merupakan salah satu KELEMAHAN dalam komunikasi bertulis. BETUL atau SALAH?
7.
FILL IN THE BLANK QUESTION
1 min • 5 pts
Mempunyai rekod bertulis merupakan KEBAIKAN bagi komunikasi secara bertulis. BETUL atau SALAH?
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