Foundations of Control

The value of the controlling function is seen in three specific areas: planning, ________.

• organizing, and leading

• protecting employees, and empowering the workplace

• protecting employees, and protecting the workplace

• empowering employees, and protecting the workplace

What is measured in the control process is often less critical than how it is measured.

• True

• False

When should a manager's course of action be to do nothing?

• when the cause of the variation has been identified

• when the standard is acceptable

• when the standard is not acceptable

• when the variance is acceptable

For addressing unemployment, this is an example of basic corrective action.

• a task force to see why jobs were lost

• food stamps

• unemployment compensation

• a job training program

Which kind of control takes place while the actual work is carried out?

• feedback

• concurrent

• reverse

• feedforward

One advantage of feedback control over other forms of control is that it lets managers focus on ________.

• what is about to take place

• how on target their planning efforts were

• how effective their organizing efforts were

• the task as it is being carried out

Your name_________

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