Accueillir le client
Authored by Alexandre Davion
Other
10th Grade
Used 10+ times
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16 questions
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1.
OPEN ENDED QUESTION
3 mins • 4 pts
Pour accueillir le client on doit avoir une attitude adaptée.
Il existe pour cela une règle appelée : la règle des 4 X 20
Précisez cette règle
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2.
OPEN ENDED QUESTION
1 min • 2 pts
Quelle autre technique peux aussi être utilisée ?
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3.
OPEN ENDED QUESTION
2 mins • 5 pts
Que signifie SBAM+
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4.
DRAW QUESTION
3 mins • 5 pts
Dessiner un(e) hôte(sse) d'accueil qui regroupe les bonnes attitudes
5.
OPEN ENDED QUESTION
3 mins • 2 pts
Qu'est ce que la bienséance ?
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6.
OPEN ENDED QUESTION
3 mins • 3 pts
Développer "la tenue professionnelle doit être adaptée"
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7.
OPEN ENDED QUESTION
3 mins • 5 pts
Pourquoi une entreprise peut elle imposer une tenue professionnelle ?
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