DIP IT Unit 29 31
Authored by Shamy Shabeer
Computers
Professional Development
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1.
MULTIPLE CHOICE QUESTION
2 mins • 5 pts
What is the POST card?
A. Is used to troubleshoot computer startup problems
A. Terminates the SCSI chain
A. Allows for testing connector pins on the NIC port
A. Is used in biometric authentication
2.
MULTIPLE CHOICE QUESTION
2 mins • 5 pts
Which of the following could help when troubleshooting a system that attempts to boot to an incorrect device?
A. Administrative Tools
A. Disconnecting any USB thumb drives
A. An application
A. Device Manager
3.
MULTIPLE CHOICE QUESTION
2 mins • 5 pts
what is the most common and simplest reasons that a computer monitor is unable to display a screen image?
A. Inverter failure
Bad LCD display
C. Wrong input selection
D. Backlight failure
4.
MULTIPLE CHOICE QUESTION
2 mins • 5 pts
Which of the following printer problems may be caused by depleted toner?
A. Faded printouts
B. Garbled characters on printer output pages
C. Ghost images
D. Vertical streaks on each output page
5.
MULTIPLE CHOICE QUESTION
2 mins • 5 pts
5 Which step of the laser printer imaging process requires troubleshooting if a printer produces ghost images on output pages?
A. Charging
B. Exposing
C. Developing and Fusing
D. Cleaning
6.
MULTIPLE CHOICE QUESTION
2 mins • 5 pts
6 Which of the following actions should be the first step in a troubleshooting process?
A. Establishing a theory of probable cause of the problem
B. Conducting external or internal research based on problem symptoms
C. Identifying the problem
D. Establishing a plan of action to resolve the problem
7.
MULTIPLE CHOICE QUESTION
2 mins • 5 pts
what the Predefined procedures that technicians can use to identify problems?
A. The purpose of help desk and technical support.
B. Help Desk (Level 1)
C. Technical support (Level 2).
D. flow charts
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