Which item is considered a retail product?

• Air Conditioner Repair

• New Air Conditioner

• Extended Warranty on an Air Conditioner

The period of time an item remains useable, or fit for consumption

• Stock

• Rotten

• Shelf Life

A large facility that manufacturers send large quantities of product to then distributed to stores.

• Garage

• Storage Warehouse

• Distribution Center

When distribution team members use replenishment reports to retrieve quantities of items to be sent to store are.

• Stocking

• Picking

• Sending

Who is responsible for making sure the safety exits aren't blocked and are free to be used in an emergency.

• OSHA Officer

• Police Officer

• Retail Employee

A customer makes a purchase and their transaction total is $21.47. The customer pays with $50.00 in cash. How much change should they receive?

• $28.53

• $30.52

• $19.25

What organization oversees and controls workplace safety regulations?

• OSHA

• FSLA

• SOTP

What does the "R" in SMART Goal Setting stand for?

• Retail-Orientated

• Results-Oriented

• Restart

Which functional area in a retail store usually manages the on-site revenue generation, administration, and reports on the center's expenses?

• Warehouse Management

• Marketing

• Finance

Where are you most likely to find your company's policies and procedures?

• In an employee handbook

• In the breakroom

• In your managers office