a process of sharing and conveying messages or information from one person to another

what is the 5 macro skill

what is H.O.T.S

the source of information or message

the information, ideas, or thoughts conveyed by the speaker in words or actions

the process of converting the message into words, actions, or other forms that the receiver understands

the medium or the means, such as personal or non-personal, verbal or non-verbal

the process of interpreting the encoded message of the speaker by the receiver

the recipient of the message or someone decodes the message

the reactions, responses or information provided by the receiver