LU1 Professional Communication

1. _______ is important to your career because no matter what line of work you pursue, you need to be able to share information with other people.

• Knowledge

• Effective communication

• Sharing information

• Training

To benefiting you personally, your communication skills will help your company in three areas EXCEPT:

• Operation

• Intelligence

• Relationships

• Competitors

_____ as a professional starts with being a professional, which embodies striving to excel, being dependable and accountable, being a team player, demonstrating a sense of etiquette, making ethical decisions, and maintaining a positive outlook.

• Writing

• Listening

• Communicating

• Reading

The formal communication network is defined by the relationships between the various job positions in the organization. This is example of _____communication.

• Upward

• Grapevine

• Downward

• Horizontal

When senders _____ ideas into messages, they express those ideas in words or images.

• encoding

• decoding

• feedback

• interpret

The picture shows the ______ communication model that uses social media tools to create an interactive and participative environment in which all parties have a chance to join the conversation.

• Conventional

• TikTok

• Face to face

• Social

The potential benefits of ______ include: (1) making communication more effective, (2) making communication more efficient, (3) improving research, (4) assisting communicators with decision-making, and (5) removing communication barriers.

• 5G technology

• communication technology

• verbal communication

• 3G technology

______ are the accepted principles of right and wrong that govern behavior and decision-making in a society.

• Ethics

• Ethical dilemma

• Ethical lapse

• Morale

(a)   involves consistently achieving high standards, both visibly and "behind the scenes" – whatever your role or profession.

Describe the BEST word (s) that represent this picture.

(a)