ORGANIZATION AND MANAGEMENT (REVIEW SESSION QUARTER 1)

Functions needed in order to accomplish the management process of coordinating and overseeing the work performance of individuals working together in organizations.

• A. Management Functions

• B. Coordination

• C. Efficiency

• D. Effectiveness

Management is needed in all types and sizes of organizations, at all organizational levels and in all organizational work areas, and in all organizations no matter where they are located. This principle is knows as the

• A. impartiality of management

• B. neutrality of management

• C. reality of management

• D. universality of management

One who possesses good leadership qualities or a combination of good moral character, strong professional will, humility that builds enduring greatness, and commands loyalty and respect among subordinates.

• A. Leader

• B. Liasson

• C. Figurehead

• D. Spokesperson

It involves ensuring the work activities are completed efficiently and effectively by the people responsible for doing them.

• A. Commanding

• B. Managing

• C. Organizing

• D. Planning

Have titles such as Executive Vice President, Chief Operating Officer, and Chief Executive Officer.

• A. First-line Managers

• B. Middle Managers

• C. Team Leaders

• D. Top Managers

Wasting resources is considered to be an example of:

• A. Inefficacy

• B. Ineffableness

• C. Inefficiency

• D. Ineffectiveness

In successful organizations, the following are included:

• A. High efficiency and high effectiveness go hand in hand

• B. High efficiency and high effervescence go hand in hand

• C. High efficiency and high accessibility go hand in hand

• D. High efficiency and high equanimity go hand in hand

Which of the following changes has resulted in the shifting of organizational boundaries?

• A. Digitization

• B. Increased emphasis on organizational ethics

• C. Increased competitiveness

• D. Changing security threats

Which of the following is true regarding a manager's job with respect to customers?

• A. Employees play an insignificant role in delivering quality customer services.

• B. Today, the majority of employees in developed countries work in product sectors.

• C. Managers have not yet recognized the importance of delivering consistent high-quality customer services.

• D. Managers must create a customer-responsive organization in order to survive successfully in today's environment.

From a business perspective, a company's ability to achieve its business goals and increase long-term shareholder value by integrating economic, environmental, and social opportunities into its business strategies is known as:

• A. Accountability

• B. Equitability

• C. Sustainability

• D. Universality