COMMUNICATION

1. Communication is an act of transferring information and messages from one person to another through any means.

• TRUE

• FALSE

2. The receiver is responsible for selecting the most appropriate channel of communication.

• TRUE

• FALSE

3. Miscommunication is the failure to effectively communicate ideas and intentions.

• TRUE

• FALSE

4. Rolling your eyes, raising your brows, or using sign language are not examples of communication.

• TRUE

• FALSE

5. Except for smelling, nonverbal methods include eye contact, body language, and facial expression.

• TRUE

• FALSE

6. All interpretations by the receiver are influenced by their experiences, attitudes, knowledge, skills, perceptions, and culture.

• TRUE

• FALSE

7. One example of nonverbal communication is tone.

• TRUE

• FALSE

8. A different tone can change the perceived meaning of a message.

• TRUE

• FALSE

9. Jane stole Maria's marketing strategies and presented them to their boss, which made her a candidate for promotion.

• ETHICAL

• UNETHICAL

10. In the middle of the interview, John, the supervisor of company X, interrupts the employee. He then begins to mistreat the employee, claiming that people of Hispanic origin cannot compete with his employed men in the workplace, would only harm the company's image, and should therefore not be hired.

• ETHICAL

• UNETHICAL