FBM Control

Which of the following is not part of the control process:

• Quality promotion of products and services

• Comparing actual performance against standards

• Measuring actual performance

• Taking managerial action to correct deviation

In the organisational context, controlling has to do with:

• Motivation, leadership, communication, individual and group behaviour

• Structure and Human Resource Management

• Standards, measurements, comparisons and actions

• Goals, objectives, strategies and plans

One of the advantage of Feedback control is :

• it cost less

• can be used before the problem occur

• enhances motivation of employees

• all answers are incorrect

An effective control systems is designed to:

• Empower employees

• Provide a critical link to planning

• Help organizations attain their goals effectively

• All of the above

Amongst the conventional control technique(s) employed by organisations are:

Break-even analysis, Budgetary control, Unity of policies

• True

• False

Answer explanation

Correct Answer is True

What can managers measure? 

•   performance

   

• turnover

• absenteeism

• All answers are correct

Employees’ dress-code is an example of material symbol

• True

• False

Answer explanation

Correct answer is True

The core values of managers in the shared concept of right and wrong behaviour in the workplace refers to:

• Ethical culture

• Innovative culture

• Learning culture

• Sustainability culture

Ethical dilemmas in the leadership practice are related to the questions of:

•   Ensuring the longevity of a project

• Profit-making regardless of the situational and cultural context

• Getting the right results by taking into consideration the interests of all stakeholders and the environment

• Delegating tasks to employees

A strong internal organisational culture is important because: 

• Substitutes the need for formal rules and regulation

• Prevents conflicts and power battles

•   Affects managerial decisions across all functions

   

• All answers are correct