NCEA L2 Business - 2.3

The values guidelines, rules and ways of doing business.

• kaitiakitanga

• rangatiratanga

• Tikanga

• putake

The responsibility to preserve natural resources for future generations.

• kaitiakitanga

• rangatiratanga

• Tikanga

• putake

Achievement Standard 2.3 is about solving minor problems.

• True

• False

The name of the ship that ran aground on the Astrolab Reef (Tauranga) as a result of systemic failures.

• Tena

• Rena

• Yena

• Xena

The most expensive resource for service sector businesses.

• land

• labour

• capital

• machinery

Which of the following is NOT considered the most important motivational factor for employees?

• wages/salary

• work enjoyment

• work challenge

• work recognition

What are ineffective leaders likely to do?

• delegate

• share responsibility

• isolate employees

• listens to suggestions for innovations

Which of the following is NOT likely to be a result of satisfied staff?

• better quality service

• strong relationships with clients

• increased productivity

• less sharing of ideas

Identofying young staff with talent and training them with the view to promotion when senior staff leave.

• workforce planning

• delegation

• succession planning

• promotion planning

The 3Cs in 2.3

• Causes, Context & Content

• Causes, Content & Consequences

• Context, Content & Consequences

• Carrots, Cucumbers & Cellery