Email Review

The part of the email that contains all the details is the:

• Subject line

• Salutation

• Valediction

• Body

What can the sender improve (select all that apply)?

• Missing salutation

• Missing greeting

• Unprofessional sender email address

• The entire email is in the subject line

What can the sender improve?

• Missing greeting

• Wrong use of the CC Field

• Missing salutation

• Missing signature

What can the sender improve?

• Wrong use of TO field

• Wrong use of BCC field

• Unprofessional sender email address

• Missing subject line

What can the sender improve (select all that apply)?

• Subject line too long

• Not edited for capitalization or punctuation

• Missing greeting

• Missing salutation

What’s the most important thing I should include with every email?

• A specific, well thought out subject line

• A professional greeting & proper closing including my name
• Correctly structured sentences, proper grammar & punctuation
• All of the answers are correct

Which is something you should do when creating a "Subject" for an email?

• Leave it blank

• Just say "Hi" or "Hey"
• Be brief and to-the-point

• Explain as much info in the subject as you can

You should _________ your emails before sending.  Once they are sent you cannot get them back.

• Return

• Reply

• Proofread

• Delete

Typing emails in ALL CAPS is the same as what? 

• Messaging

• Browsing

• Shouting

• Making a point

All incoming emails are found under which label?

• Mail
• Incoming
• Inbox
• Mailbox