Quiz about 1 Service5 cars 1

Question 1

What is the safest way to remove brake dust from a brake assembly.

Clean with-

Accepted Answer

Specialist cleaner

Answer

Penetrating Oil

Answer

Petrol/water mix

Answer

Methylated Spirits

Question 2

Where is technical information found on how isolate a Hybrid/ electric vehicle?

Accepted Answer

In the manufacturers instructions

Answer

Job card

Answer

In the service booklet

Answer

A sticker under the bonnet

Question 3

Who would you get rid of hazardous substances after completing a service?

Accepted Answer

Store safely until a registered company can collect it

Answer

Mix with non-toxic waste for safe short term storage

Answer

Mix with non-toxic waste for safe long term storage

Answer

Store in containers and transport to the local re-cycle centre

Question 4

What fluid levels are checked on a routine service?

Accepted Answer

Those indicated in the manufacturers instructions

Answer

Engine oil, battery, and coolant level only

Answer

The coolant and windscreen wash only

Answer

Those indicated in the owners handbook

Question 5

What is used to top up a non-sealed lead acid battery?

Accepted Answer

Distilled water

Answer

Tap water

Answer

Boiled water

Answer

Mineral Water

Question 6

On a service what should the technician do if they identify brake fluid in the reservoir is on the minimum level?

Accepted Answer

Leave it and carry out further investigation

Answer

Leave it as it is on minimum

Answer

Top it up over the max mark

Answer

Top it up to at least halfway

Question 7

If a vehicles tyres show signs of feathering, what adjustments should be made?

Accepted Answer

Check and adjust front wheel alignment

Answer

Increase tyre pressures

Answer

Reduce swivel pin inclination

Answer

Check and adjust castor angle

Question 8

Where would you find the minimum standards for a vehicle to pass a MOT (DVSA) test?

Accepted Answer

MOT inspection manual

Answer

Workshop manual

Answer

Vehicle service book

Answer

Vehicle inspection sheet

Question 9

Why should brake fluid (DoT4) be change at regular intervals?

Accepted Answer

It absorbs moisture from the atmosphere

Answer

Its boiling point increases over time

Answer

It releases moisture to the atmosphere

Answer

It absorbs inert gasses from the atmosphere

Question 10

What do you check with a Hydrometer

Accepted Answer

Percentage of antifreeze in the coolant

Answer

Condition of the air conditioning

Answer

Contamination in the heating system

Answer

Percentage of moisture content in the brake fluid

Question 11

What work based procedure is required before carrying out and additional repair work on a customers car?

Accepted Answer

Seek authorisation from the customer

Answer

Refit all parts and discuss with the customer

Answer

Seek authorisation from the senior technician

Answer

Carry out the work and add the cost to the invoice

Question 12

What would incorrectly adjusted front wheel toe-in cause

Accepted Answer

Wear on the tyre outer edges

Answer

Wear on the off side tyre only

Answer

Wear on the inner edges

Answer

Wear on the near side tyre only

Question 13

What action is required if a tyre is above the legal wear limit, but there is a cut exposing cords?

Accepted Answer

Tyre replaced and disposed of

Answer

Tyre glued and patched

Answer

Tyre to be used on rear axles only

Answer

Tyre should be stitched by vulcanising.

Question 14

What should a technician do if a number plate light is emitting a white light at the rear of the vehicle?

Accepted Answer

Reposition the light to illuminate the number plate only

Answer

Replace it with a red filiament bulb

Answer

Replace it with a lower wattage bulb

Answer

Remove the bulb as it is not a legal requirement.

Question 15

When a vehicles PARKING brake has an efficiency of 27% it?

Accepted Answer

Is above the minimum MOT standard

Answer

Requires adjustment of the linkage

Answer

Requires new discs and pads to be fitted

Answer

Is below the minimum MOT standard

Question 16

What action should be carried out before removing a spark plug when checking servicability?

Accepted Answer

Remove any debris around the spark plug

Answer

Switch on the engine

Answer

Isolate all the vehicles coil packs

Answer

Remove the battery positive lead

Question 17

When would a timing belt on a diesel (CI) engine need replacing

Accepted Answer

At manufacturers recommended intervals

Answer

At every major service

Answer

Only when the engine is overhauled

Answer

Only when the serpentine belt is replaced

Question 18

What type of substance is antifreeze classified as?

Accepted Answer

Toxic

Answer

Non-Toxic

Answer

Flammable

Answer

Non-flammable

Question 19

What should be undertakenbefore working on a hybrid/electric vehicle power unit?

Accepted Answer

Isolate both engine and high voltage battery

Answer

Isolate the engine battery

Answer

Isolate the high voltage battery

Answer

Isolate the key in the vehicles specific service location

Question 20

Why is it important to report any cosmetic damage identified on a customers vehicle?

Accepted Answer

It avoids any potential conflict between the company and the customer

Answer

It forms part of the mandatory agreement

Answer

It is a legal requirement under the construction and use regulation

Answer

It is a legal requirement under the supply of goods and services act

Question 21

Where would a technician find current legal requirements for a vehicle's road worthiness?

Accepted Answer

The testers manual

Answer

The owners manual

Answer

The vehicle service record

Answer

The vehicles inspection check list

Question 22

Following an initial vehicle inspection, the technician notices cosmetic damage to the vehicle, where should this be recorded

Accepted Answer

The vehicle inspection sheet

Answer

The workshop diary

Answer

The workshop manual

Answer

The service record book

Question 23

What action is required by the technician if a task is taking longer than anticipated?

Accepted Answer

Inform a supervisor immediately of the problem

Answer

Stop work and wait for assistance

Answer

Inform a supervisor at the end of the day

Answer

Stop work on the vehicle and rebook for another day

Question 24

Why is it important to follow manufacturers procedures when replacing components on a vehicle?

Accepted Answer

It ensures the repair is under warranty

Answer

It ensures the new part will never fail

Answer

It ensures the repair is completed at cost

Answer

It ensures the repair is completed efficiently

Question 25

What are the legal requirements to be able to drain and refill an air conditioning system

Accepted Answer

The technician must be qualified in F Gas

Answer

The technician must be qualified in LPG

Answer

The technician must be qualified MOT tester

Answer

The technician must be qualified in vehicle maintenance

Question 26

What safety precaution should be observed before removing the cap from a coolant system reservoir

Accepted Answer

Allow the engine to cool down

Answer

Select the correct removal tool

Answer

Carry out a pressure test

Answer

Use a container to catch the excessive coolant

Question 27

What should you check for on a routine maintenace of an exhaust?

Accepted Answer

Condition and leaks

Answer

Condition and noise

Answer

Corrosion and condition

Answer

System alignment and wear

Question 28

What is the main consequence of fitting incorrect spark plugs in a cylinder head?

Accepted Answer

It will cause piston damage

Answer

It will cause manifold damage

Answer

It will cause the engine to run rich

Answer

It will cause the engine to run lean

Question 29

What would the technician need to adjust if an alternator is undercharging

Accepted Answer

The auxiliary belt tension

Answer

The timing belt tension

Answer

The alternator regulator

Answer

The alternator diode pack

Question 30

What should you do if brake shoes have become contaminated with brake fluid?

Accepted Answer

Replace them with new ones

Answer

Clean the with brake cleaner

Answer

Refit them after leaving to air dry in 24hrs

Answer

Heat them with a flame and clean with brake cleaner

Question 31

What is the purpose of using OBD identification codes on a vehicle?

Accepted Answer

To identify a specific fault

Answer

To identify correct repair times

Answer

To identify which parts to replace

Answer

To identify the most economical repair

Question 32

What would be checked on a clutch system during a routine maintenance?

Accepted Answer

The master cylinder reservoir level

Answer

Clutch lining thickness

Answer

The diaphragm spring height

Answer

The pressure plate spring tension

Question 33

What would be the consequence of water being added to the brake fluid accidently?

Accepted Answer

It would lower the boiling point of the brake fluid

Answer

It would cause the fluid to thicken

Answer

It would cause the fluid to self ignite

Answer

It would lower the freezing point of the brake fluid

Question 34

An oil has an identified grade of 5W-40. What does the oil grade indicate?

Accepted Answer

Viscosity rating

Answer

Boiling point

Answer

Octaine rating

Answer

Freezing point

Question 35

How would a technician confirm a tyre has a tread depth of 1.5mm for its total circumference?

Accepted Answer

Use an MOT approved depth guage

Answer

Measure with a steel rule

Answer

Measure with a micrometer

Answer

Carry out visual inspection

Question 36

Which of the following would be used to check brake disc thickness?

Accepted Answer

External micrometer

Answer

Engineers rule

Answer

Dial test indicator

Answer

Internal vernier caliper

Question 37

What would be the consequence of using the incorrect grade of oil in a manual gearbox?

Accepted Answer

The gears and bearings would wear prematuerly

Answer

The oil would boil on hard acceleration

Answer

The pressure in the gearbox would reduce

Answer

The clutch material would wear prematuerly

Question 38

What is the MOST likely contaminant, if drained engine oil is found to be white and milky?

Accepted Answer

Engine coolant

Answer

Petrol

Answer

Diesel

Answer

Corrosion inhibitors

Question 39

Which routine Maintenace task would be carried out on a diesel engine fuel system?

Accepted Answer

Replace fuel filter and bleed the system

Answer

Full diagnostic smoke test

Answer

Remove clean and check the injectors

Answer

Replace the leak off pipes and bleed the system

Question 40

What would excessive front wheel negative (toe-out) cause?

Accepted Answer

Wear on the inner edges of the tyre

Answer

Excessive understeer

Answer

Excessive wheel vibration

Answer

Wear on the outer edges of the tyre

Question 41

Which components would be checked to ensure the serviceability of a Macpherson strut?

Accepted Answer

The spring and damper

Answer

The torsion bar and damper

Answer

The spring and track rod end

Answer

The anti roll bar and track rod end

Question 42

Which one of the following would be included in a service inspection of the alternator system?

Accepted Answer

Serpentine belt

Answer

Drive gear

Answer

Camshaft drive belt

Answer

Drive chain and sprocket

Question 43

What tool should you use to tighten a sump plug

Accepted Answer

A torque wrench

Answer

A ring spanner

Answer

An adjustable spanner

Answer

An open-ended spanner

Question 44

Under what conditions would a technician check exhaust emissions on a petrol engine?

Accepted Answer

When the engine is at normal operating temp

Answer

When the engine is at max RPM

Answer

When the engine has been started from cold

Answer

When the engine is at max temp

Question 45

What should a technician do before undertaking a headlight alignment check?

Accepted Answer

Ensure the equipment has been calibrated

Answer

Turn all adjusters to max setting

Answer

Turn all adjusters to min setting

Answer

Check the vehicles dash lights

Question 46

How would a technician ensure braking efficiency of a vehicle meets legal requirements?

Accepted Answer

Carry out a brake roller test

Answer

Road test the vehicle

Answer

Carry out a visual inspection

Answer

Jack the vehicle up and spin the wheels

Question 47

Why is it important the customer signs the job card?

Accepted Answer

To authorise the work required

Answer

To authorise any extra work

Answer

To accept liability for any workshop mistakes

Answer

To prove the vehicle is owned by the customer

Question 48

What is the maximum amount of time allowed before a new vehicle needs to have its first MOT?

Accepted Answer

36 MONTHS

Answer

12 MONTHS

Answer

24 MONTHS

Answer

48 MONTHS

Question 49

Why is it important to accurately record the date on the job card?

Accepted Answer

It ensures a warranty of task completed

Answer

It ensures job efficiency is recorded correctly

Answer

The vehicle job is audited every 24 months

Answer

The DVSA require it as part of the legal requirements

Question 50

What are the maximum legal requirements for a vehicle's handbrake efficiency?

Accepted Answer

0.16

Answer

0.3

Answer

0.5

Answer

0.56

Question 51

What is the safest way to remove brake dust from a brake assembly.

Clean with-

Accepted Answer

Specialist cleaner

Answer

Penetrating Oil

Answer

Petrol/water mix

Answer

Methylated Spirits

Create a free account and access millions of resources

Similar Resources on Wayground

Popular Resources on Wayground

Discover more resources for Mathematics