modul 1

A: i am sorry sir. where are you from.?

B: ..............................................................

• I am from PT SEJAHTERA

• I am Jhon from PT Sejahtera

• I am jhon

• i am identity

A: are you avaliable on .............................................?

B: it sound good

• MARCH

• next weekend

• monday

• next month

A: can we meet on....................................?

B: it is fine

• next month

• MARCH 24TH

• YESTERDAY

• next weekend

which is the positive responding of an appointment?

• i really don't think we can meet up at 5 o'clock

• NO, i will be free on 25th

• yes, MONDAY IS FINE

• nevermind

A: how about we meet up THIS WEEK ON SUNDAY.

B: ..............................................................................................

• i'm NOT afraid. i can't next mondayZ

• WOULD YOU BE ABLE TO DO THIS WEEK

• WOULD YOU NOT CANCEL MEETING

• I’m sorry, I think I wouldn’t be able to make it this week. Could we meet on next Saturday instead?

A: how about we meet on 15th?

B: ...................................................................................

• really don’t think we can meet up on 15th. How about 18th?

• YES, SURE

• that would be good

• YES, WOULD BE

Assistant:

Thank you. I’ve found your information. .............................................................?

Patient:

I’ve been feeling sick lately. I’d like to see Doctor Emma soon

• Yes. That would be great

• May I know the reason of making this appointment

• Ms. Smith, could you please wait a moment?

• How may I help you?

WHAT IS NEGATIVE RESPONDING OF AN APPOINTMENT?

• Would it be possible to arrange another time later this week?

• I’ll let you know if anything comes up

• I’m sorry, I think I wouldn’t be able to make it this week.

• was thinking (maybe) we could hang out on MONDAY

HOW TO MAKE EXPRESSION OF RESERVATION?

• Yes. That would be great

• Is it possible to book in for an appointment ?

• Thursday would be perfect

• Very well. I’ll schedule an appointment for you 8 o’clock this Friday

Company:

How about tomorrow morning?

Vendor:

That would be good. ..........................................................................?

Company:

I’ll check my schedule, and my assistant will e-mail you the exact time.

Vendor:

All right. I’ll make sure that the other committees get notified about this

• I look forward to meeting with you too

• what can i get you?

• When would be the best time for you?

• What time would we meet?