11. Motivation (AS)

Define 'job redesign'.

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Define 'commission'.

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Define 'share-ownership scheme'

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When an additional 'perk' is given to workers (usually managers), for example health insurance or a company car.

• Job rotation

• Fringe-benefits

• Commission

• Profit sharing

When an extra payment is made on top of the contracted wage or salary, usually because the worker has hit his targets.

• Salary

• Piece-rate

• Bonus

• Time-based wage rate

Which of these is NOT a 'non-financial motivator'?

• Job redesign

• Teamworking

• Quality Circles

• Piece-rate

What are the name's of the two theorists who made the 'Process Theories'? (spelling not too important).

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In Maslow's hierarchy of needs, what need (or level) is directly BELOW 'self-actualisation'?

• Esteem needs

• Social needs

• Safety needs

• Physical needs

What was Taylor's main belief about workers? (choose 2).

• They are mainly motivated by feeling happy at work

• They are mainly motivated by money

• The best payment method to motivate employees to work harder is 'piece-rate'

• The best payment to motivate employees to work harder is 'salary'

What was Mayo's main finding from his research of motivating workers?

• Workers are only motivated by money

• Workers are very motivated by good working conditions

• Workers care about being listened to