11. Motivation (AS)

Define 'job redesign'.

Define 'commission'.

Define 'share-ownership scheme'

When an additional 'perk' is given to workers (usually managers), for example health insurance or a company car.

• Job rotation

• Fringe-benefits

• Commission

• Profit sharing

When an extra payment is made on top of the contracted wage or salary, usually because the worker has hit his targets.

• Salary

• Piece-rate

• Bonus

• Time-based wage rate

Which of these is NOT a 'non-financial motivator'?

• Job redesign

• Teamworking

• Quality Circles

• Piece-rate

What are the name's of the two theorists who made the 'Process Theories'? (spelling not too important).

In Maslow's hierarchy of needs, what need (or level) is directly BELOW 'self-actualisation'?

• Esteem needs

• Social needs

• Safety needs

• Physical needs

What was Taylor's main belief about workers? (choose 2).

• They are mainly motivated by feeling happy at work

• They are mainly motivated by money

• The best payment method to motivate employees to work harder is 'piece-rate'

• The best payment to motivate employees to work harder is 'salary'

What was Mayo's main finding from his research of motivating workers?

• Workers are only motivated by money

• Workers are very motivated by good working conditions

• Workers care about being listened to