Retail Fundamentals Review Part 4

At a busy retail store, Daniel is part of the operational team responsible for selling merchandise to customers. Which team does Daniel belong to?

• loss prevention

• sales

• customer services

• operations

At a large hotel, Benjamin is concerned about safety, security, and property loss. Which operational team should he contact to address these concerns?

• human resources

• operations

• customer services

• loss prevention

Ava has joined a new company and wants to know which operational team she should contact for hiring, training, and benefits administration. Which team is responsible?

• human resources

• customer services

• sales

• loss prevention

Rohan is part of a team that works behind the scenes on inventory, logistics, and maintenance at his company. Which operational team is he working with?

• operations

• human resources

• customer services

• loss prevention

Maya works at a store and is part of a team that assists customers with returns, exchanges, and bookkeeping. Which operational team does Maya belong to?

• loss prevention

• human resources

• customer services

• sales

Samuel owns a retail store. He wants to know the term for everything that is for sale in his store's ecosystem.

• products

• inventory

• sales

• merchandise

Noah owns a bakery. Having too much of this can cause his business to lose money because too much product could go to waste.

• demand

• time

• supply

• employees

Mia owns a bakery, and her cupcakes are so popular that customers often leave disappointed because she runs out before everyone can buy them. This means Mia does not have enough available to meet what?

• demand

• costs

• supply

• products

Nora works at a company where her main responsibility is to promote and sell products and services. What is this action called?

• selling

• upselling

• marketing

• strategizing

Jackson walks into a clothing store and sees a display like the one in the photo, with clothes arranged in a visually appealing way to attract customers. What is this an example of?

• commercial

• visual merchandising

• advertisement

• promotion