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aggressive customers ugb

Authored by Melvin Alexander Maravilla Vásquez

Fun, Professional Development, English

University

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aggressive customers ugb
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What Is Aggressive Behavior?

Aggressiveness is an emotional state that consists of feelings of hatred and desires to harm another person.

a person without manners

a sad person

a person with mental problems.

2.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What Causes Aggressive Behavior?

metal health

Physical Health

that you win the lottery

watch a sad movie

3.

OPEN ENDED QUESTION

3 mins • 1 pt

Do you consider yourself an aggressive person?

If your answer is yes, tell why?

If your answer is no, tell why not?

Evaluate responses using AI:

OFF

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is an important step in dealing with an aggressive customer?

speaking out loud

Keep calm.

act aggressively too

ignore the customer

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of these images is an aggressive customer?

Media Image
Media Image
Media Image
Media Image

6.

OPEN ENDED QUESTION

3 mins • 1 pt

Have you ever been with an aggressive person?

explain your experience if you have been

Evaluate responses using AI:

OFF

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

through the following images identify one of the important steps to deal with an aggressive customer

Media Image
Media Image
Media Image
Media Image

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