HOSPITALITY B
Authored by Daria Sirressi
English
6th Grade
Used 60+ times
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22 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
How do you say "ACCOGLIENZA" in English?
ACCURACY
HOSPITALITY
COMFORTABLY
RECEPTION
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The objectives of the HOSPITALITY INDUSTRY are...
CUSTOMER CARE
and
CUSTOMER SATISFACTION
CUSTOMER SERVICE
and
SHOP ASSISTANCE
TRANSPORT SERVICE
and
PURCHASE SATISFACTION
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Complete the sentence:
The primary foundation of the HOSPITALITY INDUSTRY is...
CUSTOMER SERVICE
CLIENTS INCOME
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Complete the sentence:
______________ plays a key-role in Hospitality service
APPLICATION
COMMUNICATION
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
HOSPITALITY is...
a
SERVICE
INDUSTRY
a
SEGMENT of TOURISM
a
PRIMARY
SECTOR
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
The SEGMENTS of the HOSPITALITY INDUSTRY ARE:
4:
FOOD & BEVERAGE
RECREATION
ACCOMODATION
TOURISM
2:
FOOD & BEVERAGE
ACCOMODATION
3:
TOURISM
CUSTOMER CARE
TRANSPORT
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How do you say "STRUTTURA RICETTIVA" in English?
RECEPTIVE
STRUCTURE
HOSPITALITY
FACILITIES
ACCOMODATION SERVICE
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