Where should you keep your valuables when staying at hotel?

• at the reception

• on your nightstand

• in the safe deposit box

• in your hand luggage

It's usually at 12 o'clock (when staying at a hotel)

• check-in time

• breakfast

• check-out time

• booking

Amount paid ahead of time to secure a reservation

• deposit

• fee

• charge

(Topik tentang Opera)

Penulisan e-mail yang benar pada Communication adalah ...

• [e-mail]

• jane ruby@gmaill

• janeruby@gmail

• janeruby.gmail

(Topik tentang Opera)

Credit card expiry date contains ...

• Month and year of expiry

• Date and month of expiry

• Date and year of expiry

• Month and year of creation

Below is the fact of Visa Credit Card ...

• Contains 16 numbers

• Contains 15 numbers

• Contains 14 numbers

• Contains 17 numbers

(Topik tentang Opera)

ALL TO PA means

• All transaction will be paid by guest itself

• All transaction will be paid by Company

• All transaction will be paid by Travel Agent

• All transaction will be paid by General Manager

Mesin ini digunakan untuk memroses pembayaran menggunakan kartu kredit disebut ...

• Electronic data capture

• Electronic data credit

• Electronic database capture

• Electronic data card

Pengembalian uang tunai sisa pembayaran transaksi tamu disebut ...

• Refund

• Adjustment

• Paid Out

• Rebate

If guest reserve room on 5th May for a 7 nights, what date guest is checking out from the hotel?

• 11 May

• 12 May

• 13 May

• 14 May