Understanding Continuous Improvement Techniques Rev 04

What are the four stages of creating a cohesive Team ?

• Initiating, Planning, Executing, Closing.

• Forming, Planning, Storming, Closing.

• Forming, Storming, Norming, Performing.

• Request, Assess, Authorize, Implement.

What does the Abbreviation RACI refer to ?

• Role, Asset, Company, Information,

• Responsible, Accredited, Consult, Integration.

• Responsible, Accountable, Consult, Inform.

• Reasonable, accessible, Corporates, Information.

A Communication Network Diagram helps in the reduction of what within a business?

• Transportation.

• Break Times.

• Noise.

• Annual Leave.

Which option shows the correct Communication Channels Equation ?

• C ( C + N ) / 4 =

• N ( N - C ) / 3 =

• N ( N -1 ) / 2 =

• CN ( CN + N ) =

Management is referred to as a what role ?

• Pointed

• Directional

• Distanced

• Residual

Leadership is referred to as a what role ?

• Working with others including collaboration

• Forceful

• Pressure Based

• None of the options listed.