In an IT section, documents might include such things as:

• Network diagrams

• Hardware specifications

• Service level agreements

• All of the above

Which device determines the path for information transmission?

• Hub

• Modem

• Router

• Server

What stage comes first when planning a new system?

• Design test data results

• Configure software interface

• Implement maintenance schedule

• Analyze users needs

What product best satisfies a client's need for financial calculations?

• Scheduler

• Word Processor

• Image Editor

• Spreadsheet

Which metric is used to measure network performance?

• PINGs per Kilobyte

• Microvolts per millihertz

• Megabits per second

• Milliamps per meter

Which vendor document best describes software features?

• Warranty agreement

• Sales brochure

• Purchase invoice

• Test specification

What industry standard applies to network addresses?

• IPV6

• v90

• RJ11

• Cat

What is the most important business requirement for an IT system?

• To look good to clients

• To manage expectations

• To respond to customers needs

• To have current technologies at all times

What does SLA stands for?

• Short Limited Agreement

• Service Level Agreement

• Shared Level Agreement

• Storage Level Agreement

What is cloud computing replacing?

• Corporate data centers

• Expensive personal computer hardware

• Expensive software upgrades

• All of the above