Hotel jobs

ONE role of the head chef is:

• Preparing and cooking dishes on the menu.

• Clean up after the chefs, do the washing, and carry goods to and from the store.

• To effectively manage the kitchen and all other chefs.

Duties of a porter will include:

• They help customers check in, and deal with any complaints.

• Covers the reception at night and ensures any complaints or queries are dealt with effectively.

• Delivers the guests cases to the bedrooms.

The role of the sales and revenue manager is to:

• Organise and run all conference and banqueting events.

• Create and deliver a marketing strategy to promote sales within the business.

• Overseeing all departments in the hotel to ensure smooth running of the hotel.

The head housekeeper is responsible for:

• Checking that all bedrooms are serviced correctly to maintain hotel’s high standards.

• Cleaning public areas of the hotel.

• Cleaning the rooms, changing the beds, checking that there are enough toiletries and clean towels, etc.

The head receptionist will be:

• Responsible for taking the bookings and ensuring the staff are given the correct information.

• Help with setting up rooms for conferences, etc.

• Covers the reception at night.

The main role of the hotel manager is to ensure:

• That bookings are recorded accurately and ensuring the staff are given the correct information.

• Correct ordering of stock for accommodation department to ensure customer satisfaction is achieved.

• Efficient running of the hotel, to make a profit.

Sorry, we don't have a _______ service. You'll have to park your car yourself.

• room

• laundry

• valet

You might like to voice your complaint about the rate to the _________

• housekeeper

• hotel manager

• head chef

Which of the following is a position in the F & B department?

• Concierge

• Front Desk Attendant

• Line Cook

• Maintenance Supervisor

Which of the following is usually NOT part of the job description for a Front Desk Attendant?

• Checking guests into their rooms

• Providing information to guests

• Processing guests' payment

• Checking rooms for cleanliness