Hotel jobs

Hotel jobs

University

20 Qs

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Hotel jobs

Hotel jobs

Assessment

Quiz

English

University

Practice Problem

Hard

Created by

Lurdes Martins

Used 21+ times

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20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

ONE role of the head chef is:

Preparing and cooking dishes on the menu.

Clean up after the chefs, do the washing, and carry goods to and from the store.

To effectively manage the kitchen and all other chefs.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Duties of a porter will include:

They help customers check in, and deal with any complaints.

Covers the reception at night and ensures any complaints or queries are dealt with effectively.

Delivers the guests cases to the bedrooms.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The role of the sales and revenue manager is to:

Organise and run all conference and banqueting events.

Create and deliver a marketing strategy to promote sales within the business.

Overseeing all departments in the hotel to ensure smooth running of the hotel.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The head housekeeper is responsible for:

Checking that all bedrooms are serviced correctly to maintain hotel’s high standards.

Cleaning public areas of the hotel.

Cleaning the rooms, changing the beds, checking that there are enough toiletries and clean towels, etc.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The head receptionist will be:

Responsible for taking the bookings and ensuring the staff are given the correct information.

Help with setting up rooms for conferences, etc.

Covers the reception at night.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The main role of the hotel manager is to ensure:

That bookings are recorded accurately and ensuring the staff are given the correct information.

Correct ordering of stock for accommodation department to ensure customer satisfaction is achieved.

Efficient running of the hotel, to make a profit.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Sorry, we don't have a _______ service. You'll have to park your car yourself.

room

laundry

valet

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