Telephoning Q Bank
Authored by anandha ssmpd
English
University
Used 4+ times
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62 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Randy: Good moorning. Laluna Hotel.................?
Tracy: Can I speak to Mr. Nielson, Please?
Randy: Yes. Wait a moment.
May I help you?
Can you help me?
Help me please.
Can I take a message?
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Maura: Is Denny in?
Diara: ................ Can I take a message?
Maura: No, I'll call him back.
Yes, hold a moment, please.
May I leave a message?
I'm afraid he's out at the moment.
Yes, he is in the class.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
My boss says, "Please call me back after 7!"
It means....
the boss says to call him back after 7
The boss says not to call him after 7
the boss said that he called after 7
The boss says if he calls me after 7
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
I'm busy right now. Can you _______ later?
hang up
call back
call through
Missed Call
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A: Hello. This is John Bates. May I speak with Mr. Wilson, please?
B: ...................................... Mr. Wilson is not here right now.
I'm sorry, but
No, you may not.
What number are you calling?
You got the wrong number.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A: Hello. Could I speak to Susan Malden, please?
B: ............................, please. I'll see if she is in.
Call back
Hang up
Hold on
Pick up
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
I'm afraid Firman is not in. – Can I...................a message for him, please?
give
Take
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