
12/6 Daily Quiz (U-4)
Quiz
•
Other
•
9th - 12th Grade
•
Medium
Tasha Cooper
Used 1+ times
FREE Resource
Enhance your content in a minute
5 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Feature-benefit selling should always occur
a. during the sales presentation. c. after the product demonstration.
b. before the sales dialogue. d. before the sales presentation.
A
B
C
D
2.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
A salesperson who tells a customer that a particular product will be easy to keep clean has presented a
a. customer benefit. c. service guarantee.
b. product demonstration. d. customer characteristic.
A
B
C
D
3.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
To explain a product’s quality to customers, a salesperson should stress the product’s
a. uses. c. warranty.
b. style. d. construction.
A
B
C
D
4.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
If a customer wants to be fashionable, the salesperson should emphasize features and benefits related to the product’s
a. uses. c. appearance.
b. construction. d. durability.
A
B
C
D
5.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
The best source of specific information on a product’s construction and materials is
a. customers. c. personal use.
b. other salespeople. d. manufacturer’s publications.
A
B
C
D
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