IT Ch. 10 and 11 Cert Checkpoint Exam

A user wishes to upgrade a PC to Windows 10 from a PC that is running a 32-bit version of Windows 7. Which two editions of Windows 10 will support this upgrade? (Choose two).

• 32-bit Windows Home

• 32-bit version of Windows 10 Pro

• 64-bit version of Windows 10 Pro

• 64-bit version of Windows Home

• 64-bit version of Windows 10 Enterprise

A user in a corporate environment is reporting that a Windows computer used by part-time employees is running slowly after a Windows update. Which two actions should a technician take to help in this situation? (Choose two.)

• Run Disk Cleanup.

• Disable unneeded processes.

• Repartition the hard drive into smaller partitions.

• Use the System File Checker tool.

• Use the mstsc command.

A user of a Windows 10 PC wants to automatically sync the user profile across various Windows 10 devices that the user owns. How can the user accomplish this?

• Have the user sign into all devices with the Microsoft account of the user.

• Ensure that the user is in the proper group so that the group policy will be applied.

• Use gpupdate to propagate the group policy to other devices.

• Make sure that OneDrive file sync is disabled.

A technician wishes to prepare the computers in the network for disaster recovery. The network consists of a variety of desktops and laptops from different vendors. All the computers are running either a 32-bit version of Windows 10 Pro or a 64-bit version of Windows 10 Pro. How would the technician prepare the recovery media?

• Prepare one 64-bit recovery disc for all the computers.

• Prepare one 32-bit recovery disc for all the computers.

• Prepare individual recovery discs for all the computers.

• Prepare one image restore for all the computers.

A user is trying to share a printer attached to a Windows 10 PC but is unable to do so. What account should be used to do that?

• system

• local service

• network service

• administrator

A technician changes the length of the local user password to five characters using the Local Security Policy snap-in. The technician tries to create a password of "dave" for the local user account of "dave" but it fails because of the Windows 10 password complexity requirements. Which password would meet the requirements?

• Dave4

• Dave$

• D@ve4

• dave$

A technician uses Microsoft Deployment Image Servicing and Management (DISM) tool to create a Windows image file on one of the workstations running Windows 10. When the technician tries to clone another workstation with the image file, the workstation exhibits network connectivity issues on completion. What could cause this?

• The SID of the original PC is not cleared when creating the image with DISM.

• The technician used the wrong tool to create the image file.

• The network drivers were not added to the image file.

• The Sysprep utility should have been turned off prior to the creation of the image file.

A technician wishes to view all the processes that are running for the active user on a Windows 10 PC. What option must be selected on the Windows Task Manager in order to do this?

• Select the Startup tab.

• Show processes under the User tab.

• Select the Services tab.

• Select the Performance tab.

A technician is troubleshooting a Windows 10 PC with a frozen Internet Explorer window. Which command can the technician run, as an administrator at a command prompt, to terminate the Internet Explorer process that has hung?

• taskkill /fi iexplorer.exe

• taskkill /pid iexplorer.exe

• taskkill /f /im iexplorer.exe

• taskkill /f /im explorer.exe

A technician is troubleshooting a Windows 10 PC that is taking a long time to start up. The technician needs to identify which user applications are causing the greatest delay in the startup of the PC. Which tool should the technician use?

• Performance Monitor

• System Configuration

• Resource Monitor

• Task Manager