Unit 1/2 Final Exam

 Demographic changes that can impact human resource planning may include all of the following except:

• An increase in the use of 360-degree feedback by companies to appraise employees

• Older people staying in the workforce or extending their careers beyond the normal retirement age

• An influx of immigrants being added to the workforce, with a positive net migration rate

• An increase or decrease in the number of young people entering the workforce due to a youth population bulge or contraction

Which of the following is not an external factor that impacts human resource planning?

• A shift in labor mobility

• A change in industry technology

• A change to a company’s organizational structure

• The introduction of new labor laws

Which of the following is an advantage of delegation?

• It results in the organization becoming less bureaucratic

• It increases span of control 

• It reduces business costs

• It shows trust in subordinates, and this can motivate them

Which of the following is not likely to be a cause of high labor turnover in an organization?

• Inadequate resources and support for employees

• A high rate of unemployment

• Few promotion opportunities

• Low job satisfaction 

One of the potential problems associated with delayering in an organization is:

• Overburdening remaining employees and managers

• Increasing the overall cost of operation

• Reducing opportunities to empower lower level employees in the organization

• Reducing efficient communication up the chain of command 

Which of the following is not a personal characteristic of an effective leader?

• The desire to succeed 

• An incisive mind

• The ability to think beyond the obvious 

• The ability to deal with a constant flow of dilemmas

Which of the following is not a limitation of laissez-faire management?

• Lack of feedback

• Encouraging personal growth

• Lack of structure

• Lack of direct supervision and support

Which of the following is not one of the three key roles of management identified by Charles Handy?

• Managers as general practitioners

• Managers as confronters of dilemmas

• Managers as balancers of cultural mixes

• Managers as organizers of the structure

How are leadership roles different from management roles?

• Leadership is focused on control; management is focused on supervision.

• Leadership is about doing things right; management is about doing the right things

• Leadership is concerned with vision and implementation; management is concerned only with vision

• Leadership is concerned with setting the direction; management is about expecting the plan.

Which kind of leadership style is exemplified in the following statements: ‘I just love my boss. He always looks out for all his staff, almost like we are his kids! As long as you do as you are told and keep his trust, you know you will be well taken care of as an employee. I think that is why so many people have chosen to stay with the company for a long time.

• Democratic

• Paternalistic

• Laissez-faire

• Bureaucratic