Business Mid-Term Exam_Fall 2022

Business Etiquette...

• Modifies distracting behaviors and develops admired conduct

• Honors commitment to excellence and quality

• Enables you to be confident in a variety of settings with a variety of people

• All of the above

For meeting Etiquette which one of these would be ok to do?

• Use swear words and vulgar references just now and then

• Leave your cell phone on because you are expecting and emergency call.

• Be on time

• Sit with poor posture

The rules of good workplace manners

For example: Listening without interrupting the speaker.

• Manners

• Business Etiquette

• Ethics

• Code

A professional email requires which of the following? (check all that apply)

• Signature

• A lengthy body paragraph

• Greeting

• A subject line

• ALL CAPS

What is true about social media in regards to business etiquette?

• Employers can and will look up your social media profiles

• What you post on social media can effect whether you are hired for a position or let go from a position

• You should never post anything incriminating or inappropriate

• All of the above

_____________ is the most common form of communication for most businesses today

• Letters

• Texting

• Email

• Twitter

Which of the following is NOT a basic communication skill?

• Speaking

• Texting

• Listening

• Writing

True or False: How we sit, stand, and use facial expressions all send nonverbal messages.

• True

• False

It is important to know when it is okay to socialize. the following situations are examples of times when it is okay to socialize at work. One example does NOT belong in the list. Which one?

• During breaks

• Waiting for a meeting to start

• When you see a coworker working at his or her desk

• Passing someone in the hall

Using all CAPS in your writing is the same as...

• shouting

• talking normally

• whispering

• none of the above