1. An underperforming supply chain is defined as one that exhibits poor service, unproductive assets, or...........

• a. high variable operating costs
• b. outdated information technology
• c. poor communication
• d. too many organizations (companies)

2. The supply chain management concept originated in what discipline?

• a. marketing
• b. operations
• c. logistics
• d. production

3. What concept can be viewed as a combination of processes, functions, activities, relationships, and pathways along which products, services, information, and financial transactions move in and between enterprises from original producer to ultimate end user or consumer?

• a. logistics
• b. supply chain
• c. marketing channel
• d. interorganizational coordination

4. Although nearly any organization can be part of a supply chain, supply chain management requires...........

• a. the involvement of third-party logistics companies
• b. the participation of world-class organizations
• c. at least one organization to be a multinational company
• d. companies to adopt an enterprise-to-enterprise point of view

5. The two most prominent supply chain management process frameworks are the Supply Chain Operations Reference (SCOR) Model and the...........

• a. Supply Chain Efficiency (SCE) Model
• b. Process Classification Framework (PCF)
• c. Global Supply Chain Forum (GSCF) Model
• d. Council of Supply Chain Management Professionals (CSCMP) Model

6. Which organizational function is not a focus of the Supply Chain Operations Reference (SCOR) model?

• a. marketing
• b. logistics
• c. operations
• d. procurement
• e. all of the above are a focus in the SCOR Model

7. Which of the following is not one of the processes in the Supply Chain Operations Reference (SCOR) model?

• a. source
• b. plan
• c. make
• d. enable
• e. all of the above are processes in the SCOR Model

8. The current Global Supply Chain Forum (GSCF) model identifies..........key processes associated with supply chain management.

• a. five
• b. six
• c. seven
• d. eight

9. Contemporary supply chains are increasingly required to be fast and...........

• a. lean
• b. agile
• c. interactive
• d. relevant

10. An organization’s ability to respond to changes in demand with respect to volume and variety refers to...........

• a. responsiveness
• b. leanness
• c. agility
• d. relevancy