Sec. 18: Account Management, Billing & Support [1/2]

Which tool allows you to centrally manage all users and roles permissions in your organization?

• Technical Account Manager (TAM)

• Service control policies

• IAM

• Config

Answer explanation

Service control policies (SCPs) are a type of organization policy that you can use to manage permissions in your organization. An SCP spans all IAM users, groups, and roles, including the AWS account root user.

You would like to automatically set up and govern a secure multi-account AWS environment with best practices for your organization. Which AWS tool can you use?

• Control Tower

• Organizations

• Trusted Advisor

• Security Hub

Answer explanation

AWS Control Tower offers the easiest way to set up and govern a new, secure, multi-account AWS environment. It establishes a landing zone that is based on best-practices blueprints, and enables governance using guardrails you can choose from a pre-packaged list.

A company would like recommendations regarding its performance, security, and fault tolerance. What can it use?

• Inspector

• Config

• Trusted Advisor

• Technical Account Manager

Answer explanation

AWS Trusted Advisor is an online tool that provides you real time guidance to help you provision your resources following AWS best practices, including performance, security, and fault tolerance, but also cost optimization and service limits.

Which of the following is INCORRECT regarding AWS Organizations?

• Manage multiple AWS accounts

• Consolidated billing across all accounts

• Volume discounts from aggregated usage

• Faster access to the AWS Support

Answer explanation

AWS Organizations does not offer faster access to the AWS Support.

What is the most cost-effective option to have 24x7 phone, email, and chat support?

• Basic Support Plan

• Developer Support Plan

• Enterprise Support Plan

• Business Support Plan

Answer explanation

Business Support Plan is the most cost-effective option that offers 24x7 phone, email, and chat support.

What can you use to estimate the cost of your architecture solution?

• Simple Monthly Calculator/Pricing Calculator

• Cost and Usage Reports

• Total Cost of Ownership (TCO)

• Trusted Advisor

Answer explanation

The AWS Simple Monthly Calculator is an easy-to-use online tool that enables you to estimate their architecture solution monthly cost of AWS services for your use case based on your expected usage. It is being replaced by AWS Pricing Calculator.

The Enterprise Support Plan comes with a business-critical system down response under 15 minutes and offers access to a Technical Account Manager, as well as a Concierge Support Team.

True

False

• True

• False

Answer explanation

The Enterprise Support Plan comes with a business-critical system down response under 15 minutes and offers access to a Technical Account Manager, as well as a Concierge Support Team. It is the only plan to have these features.

A company is not sure whether or not it is cost-effective to migrate to the AWS Cloud. Which service can help the executive board make a decision?

• Simple Monthly Calculator

• Pricing Calculator

• Billing Dashboard

• Cost Explorer

Answer explanation

AWS Pricing Calculator is a web based service that you can use to create cost estimates to suit your AWS use cases. AWS Pricing Calculator is useful both for people who have never used AWS and for those who want to reorganize or expand their usage.

What do Resource Groups rely on to group your resources?

• Labels

• Categories

• Tags

• Stickers

Answer explanation

You can assign metadata to your AWS resources in the form of tags. Tags can help you manage, identify, organize, search for, and filter resources.

What can you use to get alerts when your costs and usage are exceeding or are forecasted to exceed your budgeting amount?

• CloudWatch Billing Alarms

• Budgets

• Cost and Usage Reports

• Billing Dashboard

Answer explanation

AWS Budgets gives you the ability to set custom budgets that alert you when your costs or usage exceed (or are forecasted to exceed) your budgeted amount. Difference with CloudWatch Billing Alarms: CloudWatch Billing Alarms only send alerts when your costs and usage are exceeding your budget, not when it is forecasted to exceed your budget, while AWS Budgets does both.